Consumer Protection Law

We are recognized in the national market for having a specialized team for dealing with consumer relations, assisting and defending our clients in the most diverse demands involving Consumer Law:

• Relations between consumers and companies, in the advisory and contentious areas, in the administrative and judicial spheres;
• Defenses of infraction notices at the municipal, state and federal levels;
• Mediation between consumers and companies with a view to reducing litigation liabilities;
• Management of case portfolios with periodic presentation of reports customized to clients’ needs, with a variety of indicators (volume, root cause, KPIs defined by companies, etc.).